LIC is a farmer-owned co-operative that’s been supporting herd improvement in New Zealand’s dairy sector for more than 115 years. We’re focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we’re here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

About the role:

This role sits in the Operations & Service Group, which is made up of LIC's Artificial Breeding (AB), Diagnostics, Farms Management, Field Assist and Herd Testing teams.

Reporting to an Artificial Breeding Support Lead, this role will work within a small, highly skilled administration team to provide support to the wider Artificial Breeding Operations and NZ Markets team's, this includes:

Key Responsibilities:

• A high level of transactional based duties using LIC systems and software

• Commissioning and programming of AB equipment / providing technical support to the field where necessary

• Planning and scheduling of AB Equipment and semen products for despatch to the field

• Stock Control and inventory management

• Customer service support

Please note:  This is a fixed term role supporting during our peak season for approximately 5 months.

About you:  

As there is a strong element of query resolution, you must be comfortable working within agreed procedures and timelines, as well as thinking on your feet to ensure a successful outcome. Although not a requirement - SAP knowledge is an advantage. Previous customer service experience and strong computer skills are an absolute must. In peak Season (August – December), you will need to be flexible around working hours and days to meet demand.

Why Join LIC:  

You’ll join a supportive, friendly team environment where you are valued and your contribution is appreciated.

This is a great opportunity to join a progressive organisation driving the future of dairy in NZ. Our vision is to improve prosperity and the productivity of our farmers; and we want great people to join us on the journey.

Our Hamilton office is located in a park-like setting, free carparking, free EV charging stations, with tennis court, pool, onsite café and social club.

Based 10 minutes from Hamilton, in a semi-rural location, the role provides the opportunity for a lifestyle change for those seeking a better work-life balance and wanting to escape the 'rat race' and cost of living in bigger cities. 

If you're after a rewarding career that offers development, learning and truckloads of exceptional experiences then look no further, you've found it. At LIC we are leading the way and we would love to welcome you to the team.