LIC is a farmer-owned co-operative that’s been supporting herd improvement in New Zealand’s dairy sector for more than 115 years. We’re focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we’re here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

About the Role:   

Reporting to the Business Solutions Manager, you will be part of a team which supports core business functions for LIC. Specifically, this role will be focused on the operational running, maintenance and changes to our core business software solutions which cover finance, sales, logistics, HR, payroll, CRM and associated business functions.

You will help liaise between third-party vendors around system changes and BAU support and will help inform the priority of work to be done on behalf of the business units involved.

Currently many of these business functions are delivered through SAP solutions, but there is a momentum to move this functionality into Salesforce and S/4 HANA centric cloud-based solutions as part of a multi-year technology transformation program. This will re-shape how our Technology services are delivered and supported, meaning the exact responsibilities of the System Analyst will morph over time to adapt to these ever-changing needs in a modern organisation.

The team portfolio of responsibility is also growing to include a much wider remit of applications which support core business functions, so joining us now will put you in a great place to play a key role for that work as we work to modernise our offerings and grow our teams areas of influence, capabilities and responsibility.

About you:

You will love exploring the detail, getting to the root cause of an issue or helping our application users get the best out of their products. You will love engaging stakeholders to explore the art of the possible then owning the delivery of system changes. You will love being part of a collaborative team who succeeds together.

Your Skills & Experience:

· 2+ years’ experience supporting SaaS and traditional applications

· Experience in managing technology changes

· Good understanding of technology service delivery practices

· A strong collaborative nature and curious mindset

· Great communication, relationship building, and collaborative skills

· Comfortable actively contributing to workshops and incident resolution activities

· Experience of working closely with third-party software vendors

In Return:  

This role offers the chance to join a supportive team environment with a developing System Analyst practice, which you will become an active member of. We are committed to delivering exceptional value for our customers. Our team is passionate, collaborative, and driven by innovation and excellence. In addition to a competitive salary, we offer:

· Flexible Working: Split your time between working remotely and at our Hamilton office, making this a role that can work for someone within commuting distance.

· Great Work Environment: Enjoy free parking, free EV charging stations, a tennis court, pool, and onsite café at our Hamilton office.

· Valuable Benefits: Extra leave days and discounted health, life, income, and disability insurances.

We are excited to receive your application and look forward to hearing more about your career aspirations at LIC.

If you're after a rewarding career that offers development, learning and loads of exceptional experiences then look no further, you've found it. At LIC we are leading the way and we would love to welcome you to the team.