
Shivani Bhati
Service Desk Analyst – TechnologyDetail-oriented and analytically driven business support professional with 9+ years of experience in IT infrastructure support, data integrity, quality assurance, and network operations. Adept at troubleshooting data and system issues, ensuring compliance with industry regulations, and supporting cross-functional stakeholders. Holding a Master’s in Business and Management, I bring a unique ability to bridge the gap between technology and business objectives.
I possess strong capabilities in strategic planning, client relationship management, data visualisation, and analytical interpretation. With a keen understanding of market dynamics, competitive landscapes, and customer behaviour, I leverage technology to drive operational efficiency and service excellence.