LIC is a farmer-owned co-operative that’s been supporting herd improvement in New Zealand’s dairy sector for more than 115 years. We’re focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we’re here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

About the Role:

Reporting to the Herd Test Regional Manager, the Herd Test Team Leader is responsible for delivering quality customer service across the wider West Coast & Tasman region. Their field team reports provide a range of services including herd test set up and assisting, animal DNA sampling, dairy herd audits and weighing.  

Your key focus: 

• Deliver exceptional service to internal and external customers, resolving queries promptly and in line with Herd Testing standards.

• Ensure compliance with Herd Testing tasks, ISO standards, and quality processes, including staff training and equipment calibration.

• Assist with capacity planning by monitoring and updating schedules, with consideration of operational budgets and targets.

• Lead and develop the team, including recruitment, training, performance reviews, and KPI monitoring for permanent and seasonal staff.

• Manage satellite depots within your designated region.

• Champion continuous improvement within the team and across the business.

About you:  

Essential:

• Current, clean full Class 1 driver licence

• Remote team management experience

• Comfortable with the Microsoft Office suite and use of technology mobile devices

• Excellent communication and time management skills

• Familiar with resource allocation/management (e.g vehicles/plant/equipment)

• Process focus, with an emphasis on standardisation

• Awareness of Health and Safety requirements

• Physically fit to be able to undertake on farm activities alongside your team as required

 Desirable:

• An understanding of dairy farming

• Herd Testing knowledge

• Experience in an ISO environment

In return:

In addition to a competitive salary, you'll receive some great benefits including:

• Company Car

• Extra leave days

• Flexible working options

• Discounted health, life, income and disability insurances

• Access to our employee shares scheme

• Wellbeing discounts

If you're ready to take the next step in your career and contribute to the success of NZ’s dairy industry, we want to hear from you!