LIC is a farmer-owned co-operative that’s been supporting herd improvement in New Zealand’s dairy sector for more than 115 years. We’re focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we’re here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

Your Role:

Join a team that plays a vital role in helping LIC deliver on the promises we make to our customers every day.

As an Accounts Receivable Administrator, you'll work across multiple areas of the business to ensure customer billing, payments and account transactions are processed accurately and efficiently. This is a fantastic opportunity for someone who enjoys problem-solving, thrives on accuracy, and wants to make a meaningful contribution within a supportive and collaborative team.

Please note: This role is part time - 32 hours per week.

Your Key Focus:

Customer Billing & Payments

• Manage daily banking activities and ensure customer payments are accurately allocated.

• Process direct debits, direct credits and customer refunds.

• Complete billing adjustments and manual charges to support business requirements.

Customer Service

• Respond to customer account enquiries via phone, email and other channels.

• Deliver professional, timely and helpful support to both internal and external customers.

• Build positive relationships while resolving queries efficiently.

Accuracy & Continuous Improvement

• Support end-of-month processes and reporting requirements.

• Maintain high levels of accuracy across financial transactions and account records.

• Contribute to efficient processes that help deliver a great customer experience.

What You'll Bring...

• Previous accounts receivable, finance administration or customer accounts experience.

• Strong attention to detail and a commitment to accuracy.

• Confidence using computer systems and learning new technologies.

• Excellent communication and relationship-building skills.

• The ability to stay organised, manage competing priorities and perform well under pressure.

• A positive, team-focused attitude with a willingness to help wherever needed.

In Return:  

In addition to a competitive salary, you'll receive some great benefits including:

• Extra leave days

• Flexible working options

• Discounted health, life, income and disability insurances

• Access to our employee shares scheme

• Wellbeing discounts

• Free onsite parking and free EV chargers for the LIC team to use

• Our Hamilton office is located in a park-like setting, with tennis court, pool, and onsite café and social club!

At LIC, everything we do helps support New Zealand farmers and the future of our dairy industry. You'll be part of a collaborative team, gain exposure to a wide range of business functions, and have the opportunity to build valuable finance and customer service experience while making a genuine impact every day.